CAPS (Certified Apartment Portfolio Supervisor) In Person

Thursday, September 14, 2023
9:30 AM (CDT)
to Thursday, October 12, 2023 at 5:00 PM (CDT)
* Registration open until 9/11/23 at 12:00 AM (CST)
* Registration open until 9/11/23 at 12:00 AM (CST)
Category: NAAEI Credential

Instructed by: 
Antoinette Williams, CAM, CAPS, Regional VP, Carroll Property Management

Class Description:
Multi-site managers have the skills and experience to manage millions of dollars of real estate assets. The Certified Apartment Portfolio Supervisor course is an in-depth review of property management principles and techniques; it makes the connection between knowledge and on-the-job performance.  

CAPS Credential Dates (all days 9:30am - 5:00pm)  

  • Thurs, Sept 14th
  • Thurs, Sept 21st
  • Thurs, Sept 28th
  • Thurs, Oct 12th

CAPS Modules: 
Client Services & Stakeholder Relationships / Investment Management / Asset Evaluation / Improving Asset Performance / Talent Management / Contemporary Issues in Multifamily Housing

To obtain the CAPS credential, candidates must complete the following:

  • Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM or RAM credential holder in good standing.
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within 6 months of declaring candidacy


Course Materials:
All course materials are eBook format only.  One week prior to the class you will receive an orientation email from AAGD with details about the class and accessing your materials.  The eBook will be electronically delivered to your email directly from Viatech.  It will be your responsibility to receive the eBook and have access to it during the course. 
AAGD will not have access to printed materials.

About The Instructor: 
Antoinette Williams, CAM, CAPS, Regional VP, Carroll Property Management

Antoinette Williams is a Regional Vice President with CARROLL, responsible for overseeing property operations in Georgia, Texas, and Colorado. Antoinette started as a Leasing Consultant 14 years ago with Essex Property Trust in California and has been with Carroll for 7 years. Antoinette has served the Bay Area Apartment Association in Tampa and now serves on the Education Committee with AAGD and is an executive sponsor on CARROLL’s Diversity and Inclusion Council.

Payment Policy: 
Payment is due no later than Sept 7, 2023.  Payment must be received and posted by this date, otherwise your registration will be canceled without exception.

Registration Information and Policy: 
All employees of AAGD Member Companies can create a login to gain access to member benefits. To learn how to create a member login, click here.

You must be logged into your individual account to unlock Member or Apartment Academy rates and the invoice payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.

Confirmation e-mails will be sent when registration is completed, but are not guaranteed to be sent due to incorrect emails, security filters, etc.

By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you.

Cancellation Policy
Cancellations must be received in writing and approved by the AAGD Education Department NO LATER THAN Sept 7, 2023.

Student substitutions must be submitted and approved NO LATER THAN Sept 7, 2023.

Important: keep your cancellation approval e-mail for your records. If a cancellation is not received by the deadline but before the start of the program, you are responsible for a one-time, non-refundable $150 fee for restocking.

No shows will be billed without exception.  You are NOT able to transfer your registration to the next program.

* Registration open until 9/11/23 at 12:00 AM (CST)
* Registration open until 9/11/23 at 12:00 AM (CST)

Sponsored by

Program Pricing

Apartment Academy $1,300.00
Member $1,450.00
Non-Member $1,550.00

Contact Us

For questions or more information, e-mail or call us at (972) 385-9091.