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Shields Up: Defending Against Identity Theft, Online Fraud & Trolls Webinar

Thursday, November 12, 2020
9:30 AM - 12:00 PM (CST)
* Registration open until 11/10/20 at 12:00 AM (CST)
All classes will be presented in a live webinar format.  When registering, attendees must provide a personal e-mail address to receive the webinar information.  Webinar links are unique to the individual, meaning duplicate e-mails are not allowed. 

Instructed by: Jennifer Owen & Damon McCall

Recommended for:  Onsite office staff

NAAEI CECs: 2

At AAGD we care for the health and safety of our members and have changed this class to now be presented in a LIVE WEBINAR format.  You must provide personal e-mail addresses for all registered attendees so that we can share the WEBINAR information, such as the WEBINAR link.

Class Description:  As most communities migrate to an online application platform, identity thieves and con artists take advantage of vulnerabilities in the application process.  In this course, we will review strategies on how to be diligent in recognizing and preventing fraud in the application process.  We will also discuss good social media practices and how to respond to negative posts, and how to handle residents who harass staff members using email, texts, and online platforms.


About the Instructor: Jennifer Owen, Attorney, Higier Allen & Lautin

Jennifer is a graduate of Washington University School of Law, has been practicing law since 1986 and has been active in The Apartment Association of Greater Dallas and the Legal Services Program.  Ms. Owen is a frequent speaker at legal seminars and is an author of the Briefcase column in Rooflines.  Ms. Owen concentrates her practice in landlord/tenant law.  She has represented property owners and managers in eviction suits, security deposit claims, fair housing matters, property damage, personal injury and deceptive trade claims, construction warranty claims, and employment matters. 


About the Instructor: Damon McCall, Founder, Approveshield

Damon is a multifamily industry veteran and the founder of Dallas based ApproveShield, a provider of eviction data and tenant screening services.  Prior to forming ApproveShield, Damon operated communities and built teams all over Texas and the southeastern United States.  

Damon believes that the core of well-being in any work or life situation consists of two basic principles:  being perceived as valuable, and always asserting personal accountability, especially when it may seem difficult to do so. 


Cancellation Policy:  All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail.  Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. By registering for this program, you agree that you have read and understood the cancellation policy.

Registration Policy: To register for this class, click "Registration Options" at the top of this page.  Log in using your e-mail address.  If you have issues with your login, visit our homepage and click "Start with a new login" for instructions.  You must be logged in to unlock Member and Apartment Academy rates.  Non-members will receive the non-member rate and be required to submit immediate payment with a credit card. 

By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos, and other media concerning the event, without compensation to you. 

Program Pricing: 

$59.00 - Apartment Academy                 
$69.00 - Member                                          $79.00 - Non-Member


Contact Us

For questions or more information, e-mail education@aagdallas.com or call us at (972) 385-9091.