Mastering the Close: Overcoming Objections & Closing the Deal
Instructed by: Staci Hasman, Community Manager, AMLI Residential & Patton Phelps, National Sales Trainer, AMLI Residential
Recommended for: Leasing Professionals
Class Description: DFW is home to over 3,000 apartment communities, with several new builds in the works. With so many options available, your prospect can become overwhelmed, and the choices may begin to blur together. Therefore, mastering your closing techniques and your ability to overcome objections is extremely important to your success. Learn to close the deal before they walk out the door, or close that browser.
In this class you will learn:
- How to successfully overcome a variety of objections.
- Different methods to close the deal throughout your tour.
- How to use soft closes.
- Different closing methods that will guarantee your sale.
About the Instructor: Stacy Hasman, Community Manager, AMLI Residential
Staci has been in the multifamily industry for over 14 years and is currently a Community Manager with AMLI Residential in Plano, Texas. In 2019, Staci was awarded the AAGD Sapphire award for Property Manager of the Year, while her community won the AAGD Sapphire award for Property of the Year. In 2020, Staci was the recipient of the coveted NAA CAM of the Year award. She holds her CAM and CAMT credentials and is a CAPS Candidate.
Staci volunteers with the Apartment Association of Greater Dallas as a member of the Education Committee, Membership Committee, Legislative Committee, and NextGen Committee. She serves as the AAGD NextGen co-chair where she encourages members to learn about the association, make connections, and grow their network.
Registration Policy: Only AAGD Members may request and receive login credentials. To receive your company’s login credentials, please contact firstname.lastname@example.org. You MUST be logged into your account to unlock Member and Apartment Academy rates as well as the “bill be later” payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card. Confirmation e-mails will be sent when registrations are completed, but are not guaranteed to be received due to incorrect emails, security filters, etc. By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you. For questions or more information contact email@example.com or call (972) 385-9091. If you are having difficulty registering, please ensure that you are using CHROME as your internet browser.
Cancellation Policy: Cancellation for any Education Program must be received in writing and approved by the AAGD Education Department at least 24 hours prior to the event unless otherwise stated. Important; keep your cancellation approval e-mail for your records. If cancellation is not received at least 24 hours prior to the class you will be billed without exception as a no show.