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Mastering the Close: Overcoming Objections & Closing the Deal

Tuesday, October 26, 2021
9:30 AM - 12:30 PM (CDT)

Apartment Association of Greater Dallas

5728 LBJ Frwy, Suite 100 Dallas, TX 75240
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22 Seats Remaining
22 Seats Remaining
Category: Apartment Academy

Instructed by: Staci Hasman, Community Manager, Brookfield Properties  & Patton Phelps, National Sales Trainer, AMLI Residential

Recommended for: Leasing Professionals

Class Description: DFW is home to over 3,000 apartment communities, with several new builds in the works.  With so many options available, your prospect can become overwhelmed, and the choices may begin to blur together.  Therefore, mastering your closing techniques and your ability to overcome objections is extremely important to your success.  Learn to close the deal before they walk out the door, or close that browser.

In this class you will learn:

  • How to successfully overcome a variety of objections.
  • Different methods to close the deal throughout your tour.
  • How to use soft closes.
  • Different closing methods that will guarantee your sale.


About the Instructor: Stacy Hasman, Community Manager, Brookfield Propertoes
Staci has been in the multifamily industry for over 14 years and is currently a Community Manager with AMLI Residential in Plano, Texas.  In 2019, Staci was awarded the AAGD Sapphire award for Property Manager of the Year, while her community won the AAGD Sapphire award for Property of the Year.  In 2020, Staci was the recipient of the coveted NAA CAM of the Year award.  She holds her CAM and CAMT credentials and is a CAPS Candidate.  

Staci volunteers with the Apartment Association of Greater Dallas as a member of the Education Committee, Membership Committee, Legislative Committee, and NextGen Committee.  She serves as the AAGD NextGen co-chair where she encourages members to learn about the association, make connections, and grow their network. 

Registration Information and Policy: All employees of AAGD Member Companies can create a login to gain access to member benefits. To learn how to create a member login, click here.

You must be logged into your individual account to unlock Member or Apartment Academy rates and the invoice payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.

Confirmation e-mails will be sent when registration is completed, but are not guaranteed to be sent due to incorrect emails, security filters, etc.

By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you.

Cancellation Policy:  All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail.  Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. By registering for this program, you agree that you have read and understood the cancellation policy.

Register Now
22 Seats Remaining
22 Seats Remaining

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Program Pricing
$00.00 - Apartment Academy                          $89.00 - Member                                                $99.00 Non-Member

Contact Us 

For questions or more information, e-mail or call us at (972) 385-9091.