Level Up Your Leasing Success Workshop (In Person)

Tuesday, April 25, 2023
9:30 AM - 4:00 PM (CDT)
Category: Apartment Academy

Instructed by:
Lissi Daniels, NAAEI Faculty, Director of Training & Development, Madera Residential 
Eric Franco, Training Director, W3 Luxury Living

Recommended for:
Leasing Professionals

NAAEI CEC Eligible:
5 CECs
Information about CECs
Report your CECs

Class Description:
As a leasing professional you are more than just a sales person.  You are the best feature of your community and the reason prospects become lasting residents!  Whether you are new to the industry, or are in need of a refresher, this interactive experience will help you develop and fine tune your skills as not only a leasing consultant but a multifamily professional.  Join Eric and Lissi for a day filled with brainstorming, challenges, and discussions that will take your skills to the next level and help you to become a future multifamily leader!

In this class you will learn

  • Fair Housing basics
  • Best practices to elevate phone sales presentations
  • How to take your tours to the next level
  • Closing techniques
  • Why your competition matters

About Your Instructor:
Lissi Daniels, NAAEI Faculty, Director of Training & Development, Madera Residential

Lissi has been part of the Multifamily Industry for over 15 years and is currently the Director of Training & Development for Madera Residential.  In this role, Lissi serves as a leader who supports teams in talent recruitment and designs programs that ensure leasing teams are maximizing the customer experience. She is also involved in developing and implementing processes that measure the performance of Madera’s assets. Currently, Lissi is the Education Committee Chair for the AAGD and also volunteers at AATC.  Lissi is an NAAEI Faculty member and received her BA in Mass Communications from Southwestern Oklahoma State University in 2001. 

About Your Instructor:
Eric Franco, Training Director, W3 Luxury Living

A Dallas native, Eric began his Multifamily career in 2004 as a Leasing Consultant for Gables Residential, moving upward to Assistant, then Property Manager.  In 2014, Eric began working with Yardi as a trainer, where he discovered his passion for training and development.  This passion led to a variety of training positions with both supplier and owner/operator companies.  Today, Eric serves as a the Director of Training for W3 Residential and is an active volunteer with AAGD on the Education and Career Development Committee.  

Registration Information and Policy: 
All employees of AAGD Member Companies can create a login to gain access to member benefits. To learn how to create a member login, click here.

You must be logged into your individual account to unlock Member or Apartment Academy rates and the invoice payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.

Confirmation e-mails will be sent when registration is completed, but are not guaranteed to be sent due to incorrect emails, security filters, etc.

By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you.

Cancellation Policy
All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail. 


By registering for this program, you agree that you have read and understood the cancellation policy.

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Program Pricing

Academy $0.00
Member $99.00
Non-Member $109.00

Contact Us

For questions or more information, e-mail education@aagdallas.com or call us at (972) 385-9091.