When a Resident Injury Becomes a Lawsuit

INSTRUCTED BY

James Jenkins, CPCU, CIC, CRM | CEO | RiskWell
Jennifer Owen | Attorney | Higier Allen & Lautin

RECOMMENDED FOR

Owner / Operators

ABOUT THE PROGRAM

Eligible for 3 CEC

Class Description:

In this practical and immediately actionable program, attendees will learn how to effectively respond to on-site accidents, injuries, and liability events while protecting their properties, residents, and organizations. Led by an experienced landlord/tenant attorney and a nationally recognized insurance expert, this session will cover critical first-response procedures, evidence preservation, communication strategies, insurance considerations, liability exposure, and key lease provisions that can help mitigate risk and defend against claims.

• Key Takeaways:
  • Best practices for preserving evidence and documenting incidents
  • Communicating with residents, ownership, and the media after an event
  • Understanding liability between owners and management companies
  • Insurance responsibilities, renter’s insurance issues, and common coverage gaps
  • Legal duties related to property conditions, including ice and snow
  • Practical strategies to reduce claim frequency and severity before incidents occur

ABOUT THE INSTRUCTORS

James Jenkins, CPCU, CIC, CRM, CEO RiskWell
James is the Founder and CEO of RiskWell, a commercial insurance and risk management firm located in McKinney, Texas and serving clients in 40+ states. As an insurance industry veteran of more than a decade, James is currently responsible for leading a high performance team, crafting and executing sales and marketing strategies, and scaling RiskWell to reach its lofty goals.

James is a life long student and is committed to practicing curiosity daily. He is committed to chasing excellence both personally and professionally. He has completed the trifecta of professional designations for the property and casualty insurance industry, the CPCU (Chartered Property & Casualty Underwriter), the CIC (Certified Insurance Counselor) and the CRM (Certified Risk Manager).

Jennifer Owen, Attorney, Higier Allen & Lautin
Jennifer is a graduate of Washington University School of Law, has been practicing law since 1986 and has been active in The Apartment Association of Greater Dallas and the Legal Services Program.  Ms. Owen is a frequent speaker at legal seminars and is an author of the Briefcase column in Rooflines.  Ms. Owen concentrates her practice in landlord/tenant law.  She has represented property owners and managers in eviction suits, security deposit claims, fair housing matters, property damage, personal injury and deceptive trade claims, construction warranty claims and employment matters.

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