From Work Order to Lawsuit: Managing Mold Claims in Multifamily - Live Webinar

INSTRUCTED BY

Bobby Rodriguez, Attorney, Higier Allen Lautin

RECOMMENDED FOR

All industry professionals 

WHY YOU SHOULD ATTEND

Eligible for 2 CECs
A mold complaint can quickly turn a routine maintenance issue into a legal claim. Recent Texas cases involving mold, water intrusion, and alleged health impacts highlight why the property’s response matters. This practical webinar will help operators understand how to respond, document, and communicate when a resident reports mold—and how to reduce unnecessary legal exposure along the way.

YOU WILL LEARN

• What to do when mold is reported — Understand the appropriate steps from the initial complaint through resolution.
• How to document the response — Learn what should be documented throughout the process, from the first work order forward.
• Inspection and remediation — Review key considerations when investigating and addressing potential mold and water intrusion.
• Resident communication — Understand how clear, timely communication can help manage the situation and reduce risk.
• When to escalate — Recognize situations that may require additional investigation, management involvement, or legal guidance.
• Insurance and litigation considerations — Get a better understanding of how mold claims can develop and what operators should consider along the way.
• Common trouble spots — Identify where properties often get into trouble and how a timely, well-documented response can help protect the property.
• Texas responsibilities — Gain a clearer understanding of what Texas law requires when responding to mold-related complaints.