Are You Playing Fair? Fair Housing for Multifamily - Live Webinar
Instructed by: Anita Hord
Recommended for: All on-site staff
NAAEI CECs: 3
Class Description: April is National Fair Housing Month so what better time to brush up on your knowledge and skills. Fair housing for Multifamily, needs to be clear for everyone, everywhere—at all times. This class will ensure you understand the basics of Fair Housing and how to apply the laws in your everyday job. We will discuss plenty of real-life, everyday sticky situations than can occur that most people don’t think about until they encounter them— and then they PANIC! This class is designed for those who are new to the industry or those who need a refresher.
In this class you will learn:
- Consistent Leasing procedures (greeting, qualifying, telephone, touring, closing, availability, etc.)
- The difference between accommodations vs. modifications and were service/support animals fit in that puzzle
- The shoppers are out there – is your team prepared?
About the Instructor: Anita Hord, CAM
Anita Hord has been in the multi-family industry for over 35 years, starting her career in Denton while attending the University of North Texas. She is currently a Regional Vice President with Roscoe Property Management in Dallas, where she is responsible for 23 properties and 127 employees, including 3 Regional Managers. Anita specializes in Affordable Housing and enjoys mentoring and training. Anita received the NAAEI designation in 2018 and has taught classes on Leadership, Team Building, Fair Housing, CAM, and is a certified instructor of True Colors®. She is the recipient of several awards, including the prestigious AATC Lone Star Award for Supervisor of the Year, was the AATC Member of the Year in 2014, and in 2018, she was honored to be inducted as a member of the AAGD Legends of Education. Anita holds the NCP designation from the Housing Credit College, CAM from the National Apartment Association, is a graduate of the AATC and AAGD Leadership Lyceum programs, and serves on the Board of Directors for both AATC and AAGD.
Cancellation Policy: All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail. Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. By registering for this program, you agree that you have read and understood the cancellation policy.
Registration Policy: To register for this class, click "Registration Options" at the top of this page. Log in using your e-mail address. If you have issues with your login, visit our homepage and click "Start with a new login" for instructions. You must be logged in to unlock Member and Apartment Academy rates. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.
By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos, and other media concerning the event, without compensation to you.