Supplier Success - In Person

Tuesday, November 8, 2022
9:00 AM - 4:00 PM (CST)

Apartment Association of Greater Dallas

5728 LBJ Frwy, Suite 100 Dallas, TX 75240
Register Now
23 Seats Remaining
23 Seats Remaining
Category: Industry Seminar
Instructed by: 
Jann Villanueva, CAS, Market Director of Sales, Valet Living
Jeff Duerstock, CAS, National Director of Sales, Spruce

Recommended for: All product and services providers


Course Description: As a requirement to earning the Certified Apartment Supplier (CAS) credential, the Supplier Success course is designed to offer an overview of the apartment industry, and it recommends ways for suppliers to maximize partnerships with apartment owners, apartment management companies, and apartment association members.  The Supplier Success Program is also a great stand-alone program for any new supplier partner or an industry veteran looking for a refresher.

In this course you will learn:

  • Types of multifamily housing, apartment ownership, and property management
  • Apartment associations and building lines of business
  • Apartment management company structures
  • Apartment community performance measurements
  • Using property performance measurements to demonstrate product value
  • Defining product or service value

Whether you are a supplier partner veteran or new to the industry, you will find value in this class.  Charles will provide tips and best practices from highly successful supplier partners and will discuss strategies for increasing your selling success.  

About the Instructor: Jeff Duerstock, CAS, Head of Sales, Spruce
Jeff Duerstock is the Head of Sales for Spruce, an amenity service provider.  He began his multifamily career in 2006 with a focus on serving the industry's energy needs and marketing innovations.  Throughout his multifamily career, Jeff has served on various committees and task-forces within the association world, including being an industry advocate with NAA.  Jeff holds his CAS Designation and is a Leadership Lyceum Graduate and earned his BA in Advertising and Communication from Ball State University.

All course materials are eBook format only.  Candidates must provide their personal e-mail address during registration to allow for delivery of the eBook materials & webinar info.  Candidates will receive an e-mail from Viatech with their unique active reader login credentials.  Printable versions of the course materials can be ordered directly from Viatech using the link provided in the login e-mail.  Receipt of the course materials is the candidate’s responsibility.  AAGD will not have printed materials available.

Registration Information and Policy: 
All employees of AAGD Member Companies can create a login to gain access to member benefits. To learn how to create a member login, click here.

You must be logged into your individual account to unlock Member or Apartment Academy rates and the invoice payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.

Confirmation e-mails will be sent when registration is completed, but are not guaranteed to be sent due to incorrect emails, security filters, etc.

By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you.

Cancellation Policy
All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail.  Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. By registering for this program, you agree that you have read and understood the cancellation policy.

Register Now
23 Seats Remaining
23 Seats Remaining


$99.00 - Member                                   
$119.00 - Non-Member

Contact Us

For questions or more information, e-mail or call us at (972) 385-9091.