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Leader's Tool Belt: HVAC for Managers - Live Webinar

Thursday, July 15, 2021
9:00 AM - 2:00 PM (CDT)
Category: Maintenance Class

This is what managers need to know about HVAC maintenance!


HVAC problems can be very hazardous & strain relationships with your residents. Understanding and keeping up with proper maintenance will prevent breakdowns, reduce the risk of emergency repairs, & extend the life of your equipment. To ensure you are implementing proper HVAC maintenance your staff must know current laws & regulations that affect your property.

In this class you will learn:

  • DOE (Department of Energy) Regulations and how they affect our operations
  • Steps to better execute your internal practices
  • Troubleshoot most common HVAC on-site issues for managers
  • Discuss best practices for on-site managers to better understand their operations


About the Instructor: Kourtney Miller, Sales Manager, Century A/C Supply                                      

Kourtney started her career in the warehouse of an air conditioning contractor 15 years ago and then worked her way up to eventually run the business. After realizing the opportunity for personal growth and challenge was on the distributor side of the industry she switched. Having the clear picture of all aspects of the business has helped her understand the challenges of customers and business. She has covered it all from call centers, marketing, managing facilities, warehouses, and outside sales. Kourtney currently leads the team of 8 and faces many aspects of the air conditioning industry daily. Meeting new people and finding ways to help them with their situations and helping solve problems based on her experience is most satisfying.            


REGISTRATION POLICY: In order to receive materials and testing information this program must be paid in full by May 19, 2021.  You will receive your invoice via e-mail from our Education Department.  If you do not receive an invoice in 1-2 business days, please contact the Education Department at Confirmation emails are sent automatically once your registration is in our system.

CANCELLATIONS: Cancellation for any NAA Credential Program must be received in writing and approved by AAGD Director of Education 2 weeks prior to the first class (May 19, 2021). Important; keep your cancellation approval e-mail for your records. If a cancellation is not received by the deadline but before the start of the program, you are responsible for a one time, non-refundable $50 fee for restocking. No shows will be billed without exception. We accept attendee name changes up until the first day of class. 

ONLINE REGISTRATION INFO:  To register for this class, click "Registration Options" at the top of this page.  Log in using your e-mail address.  If you have issues with your login, visit our homepage and click "Start with a new login" for instructions.  You must be logged in to unlock Member and Apartment Academy rates.  

Sponsored by


$99.00 - Member                                   
$119.00 - Non-Member

Contact Us

For questions or more information, e-mail or call us at (972) 385-9091.