Coffee at the kitchen table; Making the Best Out of The Lessons We Learned In 2020 /2021
Hosted by IGNITER Cayce Coon with Industry Guest Speakers
Join us for a fun and fresh conversation between friends and industry colleagues as they discuss their lessons learned during the unprecedented challenges that everyone faced during 2020 & 2021. These challenges helped us to move from a reactive mindset to a more proactive one, understanding that what we never expected was possible. Out of these lessons learned, best practices were discovered and implemented, and now our industry is better prepared for the future.
Host, Cayce Coon, VP of Operations, Madera Residential
Anita Hord, Regional VP, Rosco Property Management
Antoinette Williams, Regional VP, Carroll Property Management
Cara Talafuse, VP of Operations, Fath Properties
Geoffrey Gonzales, Regional Manager, Olympus Property
Laurie Root, Sr Regional Supervisor, Asset Living
Staci Hasman, General Manager, Brookfield Properties
MEET THE HOST:
Cayce Coon, CAM, CAPS, NAAEI Faculty
VP of Operations, Madera ResidentialCayce is the recipient of several industry awards including the prestigious Lone Star Award in 2013 and 2018. Currently, she is involved with the Apartment Association of Tarrant County serving on several committees and is an AATC Lyceum graduate. She holds her CAM and CAPS Credentials and is an advocate for the continuing education/training of our industry professionals. Cayce specializes in repositioning distressed assets through successful team building, and an innovative sales and customer service approach, have proven to maintain resident satisfaction.
MEET THE IGNITERS:
Regional VP, Rosco Property ManagementAnita Hord has been in the multi-family industry for over 35 years, starting her career in Denton while attending the University of North Texas. She is currently a Regional Vice President with Roscoe Property Management in Dallas, where she is responsible for 23 properties and 127 employees, including 3 Regional Managers. Anita specializes in Affordable Housing and enjoys mentoring and training. Anita received the NAAEI designation in 2018 and has taught classes on Leadership, Team Building, Fair Housing, CAM, and is a certified instructor of True Colors®. She is the recipient of several awards, including the prestigious AATC Lone Star Award for Supervisor of the Year, was the AATC Member of the Year in 2014, and in 2018, she was honored to be inducted as a member of the AAGD Legends of Education. Anita holds the NCP designation from the Housing Credit College, CAM from the National Apartment Association, is a graduate of the AATC and AAGD Leadership Lyceum programs and serves on the Board of Directors for both AATC and AAGD.
Antoinette Williams, CAM, CAPS
Regional VP, Carroll Property ManagementAntoinette Williams is a Regional Vice President with CARROLL, responsible for overseeing property operations in Georgia, Texas, and Colorado. Antoinette started as a Leasing Consultant 14 years ago with Essex Property Trust in California and has been with Carroll for 7 years. Antoinette has served the Bay Area Apartment Association in Tampa and now serves on the Education Committee with AAGD and is an executive sponsor on CARROLL’s Diversity and Inclusion Council.
VP of Operations, Fath PropertiesSpeaker bio coming soon.
Geoffrey Gonzales, CAM
Regional Manager, Olympus PropertyGeoffrey is a Regional Manager with Olympus Property overseeing several communities in the North Dallas area. Since joining the industry in 2014, he has held key onsite positions from Leasing Consultant to Business Manager and currently supports his team as Regional Manager all within Olympus Property. Prior to joining the multifamily industry, Geoffrey, held multiple leadership roles in other industries, and has a true passion for training and coaching others. Geoffrey holds his CAM credentials from NAAEI and multiple awards including AAGD’s Sapphire Awards 2018 Rookie Manager of the Year and Olympus Property’s 2019 Business Manager of the Year. Geoffrey currently serves on AAGD’s Education and NextGen Committees where his number one focus is helping train, educate and develop others to reach their goals.
Laurie Root, CAM, CAPS, NAAEI Faculty
Sr Regional Supervisor, Asset LivingLaurie serves as a Senior Regional Supervisor for Alpha Barnes. In her role, her primary skill set is “Class A” market rate, conventional properties. She manages, directs and implements strategies to ensure the successful achievement of new construction lease up operational efficiencies and profitability for clients and their assets. Laurie offers her clients expertise in a diverse collection of management activities including aggressive pricing strategies, marketing activities that strengthen occupancy, and resident relations that keeps turnover low. She directly supervises the activities of all property managers and regional office staff for a portfolio of properties targeting positive financial results. Laurie is a graduate of the TAA Leadership Lyceum and has been recognized by AAGD with the "Legends of Education" award.
Staci Hasman, CAM, CAMT
GeNERAL MANAGER, BROOKFIELD PROPERTIES