Gayla McCown, CAPS, NAAIE Faculty, :AAGD Lyceum Graduate, AATC Lyceum Graduate
President - Property and Asset Management
CooperZadeh Management, LLC
Owner/Manager
Original Join Date: 2020
Professional Bio
Property management executive with 25+ years scaling Build-to-Rent (BTR), Single-Family Rental (SFR), and Multifamily portfolios across Texas and surrounding states. I build the operating efficiencies — increasingly with AI — that make centralized staffing deliver, taking platforms from start-up through stabilization and turning underperforming assets into top performers.
As President of CooperZadeh Management, I oversee 28 communities / 1,823 homes across DFW, Houston, and Oklahoma. Since stepping in:
Grew occupancy 82% → 95% in 9 months
Cut delinquency 7% → 2.5% portfolio-wide
Built the centralized operating model twice: scaling to a 40+ team for growth, then re-engineering it in 2026 to run the same scope with 12 through automation, AI-enabled functions, and a virtual workforce
Implemented Yardi platform-wide and integrated AI (including Claude) for a 24/7 operating model
Closed a 132-home acquisition and leased up 3 communities within 60 days
What I bring to a BTR platform:
→ BTR & SFR Operations — lease-up, stabilization, horizontal communities, HOA, single-family maintenance
→ Executive Leadership — start-up through institutional growth (CooperZadeh, Wan Bridge, Oaks)
→ Portfolio Performance — NOI growth, occupancy, delinquency reduction, revenue optimization via Yardi LRO
→ New Development — ground-up BTR/SFR lease-ups in DFW, Austin, Houston, New Braunfels
→ PropTech & AI — automation, virtualization, and AI-powered operations at scale
→ Owner & Investor Relations — institutional capital, REITs (Welltower), developer-affiliated platforms
CAPS (Certified Apartment Portfolio Supervisor) • NAAEI Faculty • AI and automation panel leader, IMS Build-to-Rent Conference 2024 • 2019 AAGD Sapphire Awards: Property of the Year, Maintenance Technician of the Year; Regional Manager of the Year finalist
Portfolio range: 1,000–4,500 units across BTR, SFR, conventional, affordable, mixed-use, and value-add.
As President of CooperZadeh Management, I oversee 28 communities / 1,823 homes across DFW, Houston, and Oklahoma. Since stepping in:
Grew occupancy 82% → 95% in 9 months
Cut delinquency 7% → 2.5% portfolio-wide
Built the centralized operating model twice: scaling to a 40+ team for growth, then re-engineering it in 2026 to run the same scope with 12 through automation, AI-enabled functions, and a virtual workforce
Implemented Yardi platform-wide and integrated AI (including Claude) for a 24/7 operating model
Closed a 132-home acquisition and leased up 3 communities within 60 days
What I bring to a BTR platform:
→ BTR & SFR Operations — lease-up, stabilization, horizontal communities, HOA, single-family maintenance
→ Executive Leadership — start-up through institutional growth (CooperZadeh, Wan Bridge, Oaks)
→ Portfolio Performance — NOI growth, occupancy, delinquency reduction, revenue optimization via Yardi LRO
→ New Development — ground-up BTR/SFR lease-ups in DFW, Austin, Houston, New Braunfels
→ PropTech & AI — automation, virtualization, and AI-powered operations at scale
→ Owner & Investor Relations — institutional capital, REITs (Welltower), developer-affiliated platforms
CAPS (Certified Apartment Portfolio Supervisor) • NAAEI Faculty • AI and automation panel leader, IMS Build-to-Rent Conference 2024 • 2019 AAGD Sapphire Awards: Property of the Year, Maintenance Technician of the Year; Regional Manager of the Year finalist
Portfolio range: 1,000–4,500 units across BTR, SFR, conventional, affordable, mixed-use, and value-add.
