Supplier Success In Person

Thursday, June 2, 2022
9:00 AM - 5:00 PM (CDT)
Register Now
18 Seats Remaining
18 Seats Remaining
Category: Industry Seminar
Instructed by: 
Charles Stroud, CAS, NAAEI Faculty, Chief Revenue Officer, Liberty Rent

Recommended for: All product and services providers


Course Description: As a requirement to earning the Certified Apartment Supplier (CAS) credential, the Supplier Success course is designed to offer an overview of the apartment industry, and it recommends ways for suppliers to maximize partnerships with apartment owners, apartment management companies, and apartment association members.  The Supplier Success Program is also a great stand-alone program for any new supplier partner or an industry veteran looking for a refresher.

In this course you will learn:

  • Types of multifamily housing, apartment ownership, and property management
  • Apartment associations and building lines of business
  • Apartment management company structures
  • Apartment community performance measurements
  • Using property performance measurements to demonstrate product value
  • Defining product or service value

Whether you are a supplier partner veteran or new to the industry, you will find value in this class.  Charles will provide tips and best practices from highly successful supplier partners and will discuss strategies for increasing your selling success.  

All course materials are eBook format only.  Candidates must provide their personal e-mail address during registration to allow for delivery of the eBook materials & webinar info.  Candidates will receive an e-mail from Viatech with their unique active reader login credentials.  Printable versions of the course materials can be ordered directly from Viatech using the link provided in the login e-mail.  Receipt of the course materials is the candidate’s responsibility.  AAGD will not have printed materials available.

About the Instructor:
Charles Stroud, CAS, NAAEI Faculty, Chief Revenue Officer, Liberty Rent

Since 1986, Charles has held several roles as an apartment operator and as a supplier to the multifamily industry.  He is an active Board Member on the Texas Apartment Association, Apartment Association of Tarrant County, and Apartment Association of Greater Dallas.  He is also a Region VI Delegate to NAA.  On a state level, he is the Chairman of the Texas Apartment Association’s Product Service Council.  Nationally, he is Past-Chairman for NAA’s National Suppliers Council.  Charles is a two-time NAA Lyceum Leadership Graduate, a TAA Lyceum candidate, and is a graduate of the AATC Lyceum Program. Charles has been the recipient of many Industry Awards by the National Supplier Council, the National Apartment Association, and the local Associations. Recently, in 2017 he was awarded the NAA Excellence Award for Certified Apartment Supplier of the Year.   In 2019 he was honored as the fifth Product Service Member to receive the NAA Lifetime Achievement Award. 

Registration Information and Policy: 
All employees of AAGD Member Companies can create a login to gain access to member benefits. To learn how to create a member login, click here.

You must be logged into your individual account to unlock Member or Apartment Academy rates and the invoice payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.

Confirmation e-mails will be sent when registration is completed, but are not guaranteed to be sent due to incorrect emails, security filters, etc.

By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you.

Cancellation Policy
All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail.  Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. By registering for this program, you agree that you have read and understood the cancellation policy.

Register Now
18 Seats Remaining
18 Seats Remaining


$99.00 - Member                                   
$119.00 - Non-Member

Contact Us

For questions or more information, e-mail or call us at (972) 385-9091.