Are You Playing Fair? Fair Housing for Multifamily


Tuesday, February 20, 2024
9:30 AM - 12:30 PM (CST)
* Registration open until 2/20/24 at 8:00 AM (CST)
Register Now
* Registration open until 2/20/24 at 8:00 AM (CST)
Category: Hot Topic

Instructed by:
Anita Hord, CAM, HCCP, NAAEI Faculty, Executive Vice President, LUMA Residential

Recommended for:
All Multifamily Professionals

NAAEI CEC Eligible:
3 CECs

Class Description:
Fair Housing Laws apply to everyone who is part of the Multifamily Industry, no matter the job title.  Join Anita Hord as she will help you to better understand the basics of Fair Housing Laws and how to apply them in your everyday role.  Not to mention, she will offer examples of real-life, not so everyday situations than can catch even the most season professional off guard, leaving them stumped!  So, whether you are new to the industry, or need to brush up on your Fair Housing knowledge, this class is for you!

In this Class You Will Learn

  • How to implement consistent leasing procedures (greeting, qualifying, telephone, touring, closing, availability, etc.) 
  • The difference between accommodations vs. modifications and where service/support animals fit in that puzzle
  • How to stay ready for Fair Housing Shopper encounters

About the Instructor:
Anita Hord, CAM, HCCP, NAAEI Faculty, Executive Vice President, LUMA Residential

Anita Hord has been in the multi-family industry for over 35 years, starting her career in Denton while attending the University of North Texas.  She is currently the Executive Vice President for LUMA Residential here in Dallas.  Anita has a passion for elevating and developing top talent through mentoring and training.  In 2018 Anita became a NAAEI Faculty member and has taught classes on Leadership, Team Building, Fair Housing, CAM, and is a certified instructor of True Colors®.  She is the recipient of several awards, including the prestigious AATC Lone Star Award for Supervisor of the Year, was the AATC Member of the Year in 2014, and in 2018, she was honored to be inducted as a member of the AAGD Legends of Education.  Anita holds the NCCP designation from the Housing Credit College, CAM from the National Apartment Association, is a graduate of the AATC and AAGD Leadership Lyceum programs, and has previously served on the Board of Directors for both AATC and AAGD.

Registration Information and Policy: 
All employees of AAGD Member Companies can create a login to gain access to member benefits. To learn how to create a member login, click here.

You must be logged into your individual account to unlock Member or Apartment Academy rates and the invoice payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.

Confirmation e-mails will be sent when registration is completed, but are not guaranteed to be sent due to incorrect emails, security filters, etc.

By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you.

Cancellation Policy
All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail.  Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. By registering for this program, you agree that you have read and understood the cancellation policy.

* Registration open until 2/20/24 at 8:00 AM (CST)
Register Now
* Registration open until 2/20/24 at 8:00 AM (CST)

Program Pricing

Apartment Academy $109.00
Member $119.00                                               
Non-Member $129.00

Contact Us:

For questions or more information, e-mail or call us at (972) 385-9091.