Assistant Managers Club: Where Do You Fit & The Art of Financials
Apartment Association of Greater Dallas5728 LBJ Frwy, Suite 100 Dallas, TX 75240
Cayce Coon, CAM, CAPS, NAAEI Faculty, VP of Operations, Madera Residential
Staci Hasman, CAM, CAMT, General Manager, Brookfield Properties
This class is perfect for those preparing for the Assistant Manager role as well as new and tenured Assistant Managers
Where Do You Fit:
Wouldn’t it be great if the assistant manager position came with a universal list of clearly defined responsibilities? Or how about an interchangeable nametag (Assistant Manager OR Manager) worn so that residents, peers, and prospects could all know if your word is the final authority? As with most positions within the property management world there are many hats to be worn and the assistant manager probably wears the most.
You will start your day by learning:
- The importance of time management and organization
- Best practices regarding collections and the applicable TAA Forms
- Conflict resolution strategies
- The tools needed to transition into a full-time leader
The Art of Financials:
Go beyond collecting rent and posting rents. As an Assistant Manager, you have a great impact on the financial performance of your community. But how much about financials you truly understand? Join a class of fellow Assistant Managers to learn from the best and from each other.
In the afternoon you will learn:
- Financial terms and basics.
- How to understand financial statements.
- Where you, as an Assistant Manager, can make the most impact.
About the Instructor:
Cayce Coon, CAM, CAPS, NAAEI Faculty, VP of Operations, Madera Residential.
Cayce is the recipient of several industry awards including the prestigious Lone Star Award in 2013 and 2018. Currently, she is involved with the Apartment Association of Tarrant County serving on several committees and is an AATC Lyceum graduate. She holds her CAM and CAPS Credentials and is an advocate for the continuing education/training of our industry professionals. Cayce specializes in repositioning distressed assets through successful team building, and an innovative sales and customer service approach, have proven to maintain resident satisfaction.
About the Instructor:
Stacy Hasman, CAM, CAMT, General Manager, Brookfield Propertoes
Staci has been in the multifamily industry for over 14 years and is currently a General Manager with Brookfield Properties. In 2019, Staci was awarded the AAGD Sapphire award for Property Manager of the Year, while her community won the AAGD Sapphire award for Property of the Year. In 2020, Staci was the recipient of the coveted NAA CAM of the Year award. She holds her CAM and CAMT credentials and is a CAPS Candidate. Staci volunteers with the Apartment Association of Greater Dallas as a member of the Education Committee, Membership Committee, Legislative Committee, and NextGen Committee. She serves as the AAGD NextGen co-chair where she encourages members to learn about the association, make connections, and grow their network.
Registration Information and Policy: All employees of AAGD Member Companies can create a login to gain access to member benefits. To learn how to create a member login, click here.
You must be logged into your individual account to unlock Member or Apartment Academy rates and the invoice payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.
Confirmation e-mails will be sent when registration is completed, but are not guaranteed to be sent due to incorrect emails, security filters, etc.
By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you.
Cancellation Policy: All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail. Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. By registering for this program, you agree that you have read and understood the cancellation policy.