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CanCElLation Policy

Event Cancellation Policy:  All cancellations must be submitted in writing prior to the event.  Event-specific guidelines are provided on the event page.  A written confirmation will be sent via e-mail.  Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. 

Education Program Cancellation Policy: All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail.  Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. 

NAAEI Credential Program Cancellation Policy: Cancellation for any NAA Credential Program must be received in writing and approved by AAGD Director of Education 2 weeks prior to the first day of class. Important: retain your cancellation approval e-mail for your records. If a cancellation is not received by the deadline, but before the start of the program, you are responsible for a one-time, non-refundable restocking fee based on expenses incurred by AAGD. No shows will be billed without exception.  Name changes will be accepted until the first day of class. 

By registering for an event, you agree that you have read and understood our cancellation policies.