AAGDallas Web Calendar

April 2008
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June 2008
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Sun	Mon	Tue	Wed	Thu	Fri	Sat
				01	02	03
04	05	06 9:30am» Fair Housing Made Simple......	07	08	09	10
11	12	13 9am» (CAPS) Certified Apartment Property Supervisor- Adding Value with Technology 11:30am» Irving Satellite Luncheon	14 9:30am» Take Toxic to Terrific 1pm» Your Lease Expires When?!! Lease Expiration Management	15 11:30am» Independent Rental Owners Council 4pm» Products & Services Council Business Meeting	16 12am» AAGD Spring Golf Classic	17
18	19	20	21 8:30am» English- City of Dallas Pool School	22 12pm» Volunteer Recognition/Officer of the Year/Business Meeting	23	24
25	26	27	28 9:30am» YOU Are Your Resume...a lesson in business protocol and communication etiquette	29	30	31

Time:

9:30am - 12:30pm

Description:

Fair Housing Made Simple....

During our Fair Housing class you will learn about progressive policies such as smoker's buildings, pet friendly buildings, pets vs. service animals, reasonable accommodation and modification and much much more.
We will also explore your company policies on qualification guidelines, occupancy standards, and handicap accessibility. Also, we will discuss the service department and the overwhelming number of Fair Housing violations caused by the maintenance teams across the country. Did you know that 50% of the Fair Housing complaints received by HUD are violations caused by our maintenance department?

Don't pass up this opportunity to train your entire team on latest Fair Housing issuses.

Speaker: Elsa Morales is a native Texan with 16 years of experience in the Multifamily Industry.
Her bicultural and bilingualism have made her one of the leading experts in the field of the Hispanic consumer market niche.
She served as the Vice President of Education and Development for a property management company for eight years and later opened her own consulting firm LEXI Consulting Services.
Elsa offers translations, education services and bilingual call center for the multifamily housing industry.

Elsa is currently Director of Hispanic Initiatives for For Rent Media Solutions. As a member of senior management, one of Elsa responsibilities is to culturally customize and inform our industry on the latest Hispanic growth trends, housing needs and legal changes in Fair Housing arena that affect the Hispanic renter.

Sponsored By : For Rent

3 CEC credits for NAA Designations . This satisfies NAA FH requirement for 2008
NAA no longer accepts Grace Hill CEC credits

Date: May 6, 2008
Time: 9:30 a.m. - 12:30 p.m.
Place: AAGD Training Center Ste., 140
Cost: $69 member / $79 non-member (Apartment Academy members - 10%)

No shows will be billed - Cancellations must be in writing, fax or e-mail with Confirmation Receipt Received

Time:

9:00am - 5:00pm

Description:

Module #8- Adding Value with Technology

The Certified Apartment Property Supervisor designation is more valuable than ever! The updated program from the National Apartment Association provides comprehensive training and testing. It consists of 8 property supervisory specific modules scheduled as follows:

09/25/07 - Financial Management
10/23/07 - Evaluation/Acquisition/Renovation
11/23/07 - Marketing
01/15/08 - Property Maintenance
02/26/08 - Legal
03/25/08 - Risk Management
04/22/08- Human Resource Management
05/13/08 - Adding Value with Technology
06/- -/08 Final Examination (open date)

All classes are held at AAGD’s training center – LBJ & Midway –
from 9:00 A.M. – 5:00 P.M.

Students have two years to complete all requirements for designation. Requirements include taking and passing all modules, passing a separate comprehensive exam and completing the designation application. Candidates have the option to test out of two modules. Candidates for CAPS designation must have two years experience in multi-property management or a CAM designation and 2 years general property management experience.
If you are interested in training only for any of the above subjects, the CAPS modules may be taken individually without applying for designation.

Sponsor: Spherexx.com

Time:

11:30am - 1:30pm

Description:

Irving Satellite Luncheon
11:30 AM
Las Colinas Country Club
Call AAGD for reservations 972.385.9091

Time:

9:30am - 12:30pm

Description:

Take Toxic to Terrific

Come with a peer for an enhanced program or come by yourself and take the information back to the team. Just don’t miss this seminar!! Are there conflicts at your community? It could be silent now…however, eventually the community performance will tell the truth. The “us against them” attitude is toxic and sure to kill everyone in sight, including your customers. We often hear, “it is not what you said, it is what I heard” and “oops, I forgot to mention…”which most likely is, “ While I did my job, I didn’t really understand how valuable and time saving it is to communicate effectively before making a decision.

This is a must seminar that focuses on mending the break down of communication that often occurs in the day and life of property management.

Speaker: Tiffany Yelverton

Sponsored by HD Supply

Tiffany Yelverton, CAM, CAPS is the President of Creative Apartment Marketing, a consulting firm specializing in marketing training, and strategic planning. Her career includes a national marketing director for a large REIT and a national lead consultant for Brovo Strategic Marketing, Inc. Tiffany is a dynamic speaker who has trained thousands of multi-family professionals. Her expertise in assessing a property’s potential has increased the net operating income for many communities. She has accomplished this with her key ingredients of facilitating and training the on-site and supervisor teams with customized ‘how to’ steps in achieving profitable goals.

Tiffany enjoys success as an author of articles for multifamily publications, and is a featured speaker at Multi-Housing World, Multfamily Pro’s Brainstorming sessions, and state and city Apartment Associations.

Date: 5/14/08 – 9:30 A.M. to 12:30 P.M.

Audience: Maintenance & Management or Maintenance & Leasing

Cost: $0 No cost to academy members Cost is $69 per person per seminar if property Is Not enrolled in Apartment Academy. Property enrollment in the Apartment Academy is $550 prepaid or $50 per month for 12 months. With enrollment, any and all onsite employees may attend any and all seminars. Contact AAGD Education Department at (972) 385-9091 for info.

Continuing Education Hour: 3 (CEC)’s

Apartment Academy Program—all held at AAGD Training Center Ste., 140(Important) No shows will be billed. All cancellations must be in writing prior to event.
Fax to (972) 385-9412 Attn: Karen

Time:

1:00pm - 4:00pm

Description:

Your Lease Expires When?!! Lease Expiration Management

Do you have too many vacant apartments available at the end of the year? Does this happen year after year” There is a way out of the madness and this seminar offers strategies that work! Learn how to push leases back so that they always fall during the high leasing season, learn how to plan for unexpected move outs, and learn ways to keep the revenue stream going strong all year long!! You don’t want to miss this informative and fact finding seminar!!

Speaker: Tiffany Yelverton

Sponsored by Liberty Personnel / Executive Search

Tiffany Yelverton, CAM, CAPS is the President of Creative Apartment Marketing, a consulting firm specializing in marketing training, and strategic planning. Her career includes a national marketing director for a large REIT and a national lead consultant for Brovo Strategic Marketing, Inc. Tiffany is a dynamic speaker who has trained thousands of multi-family professionals. Her expertise in assessing a property’s potential has increased the net operating income for many communities. She has accomplished this with her key ingredients of facilitating and training the on-site and supervisor teams with customized ‘how to’ steps in achieving profitable goals.

Tiffany enjoys success as an author of articles for multifamily publications, and is a featured speaker at Multi-Housing World, Multfamily Pro’s Brainstorming sessions, and state and city Apartment Associations.

Date: 5/14/08 – 1:30 P.M. to 4:30 P.M.

Audience: Leasing and Management

Cost: $0 No cost to academy members Cost is $69 per person per seminar if property is Not Enrolled in Apartment Academy.
Property enrollment in the Apartment Academy is $550 prepaid or $50 per month for 12 months. With enrollment, any and all onsite employees may attend any and all seminars. Contact AAGD Education Department at (972) 385-9091 for info.

Continuing Education Hour: 3 (CEC)’s

Apartment Academy Program—all held at AAGD Training Center Ste., 140
(Important) No shows will be billed. All cancellations must be in writing prior to event.
Fax to (972) 385-9412 Attn: Karen

Time:

11:30am - 1:30pm

Description:

Independent Rental Owners Council presents:

Housing Crisis Center
Yvonne Butler, Executive Director
Mary Ann D'Aniello, Attorney

Why do residents contact the HCC for information and support?
What are the most common questions? What are the most common legal services provided?
What can we do to improve our relations with our residents and avoid losing them?
Learn more about counseling, emergency rental, utility and relocation assistance, referrals and support groups.

Services at the Housing Crisis Center (HCC) began in 1978 as the Dallas Tenants’ Association. HCC has since grown to its current continuum of housing programs and services specifically designed to "prevent homelessness and to stabilize the elderly, the disabled, and families with children in decent, affordable, permanent housing, and to empower these groups to be able to solve future housing problems.

Education and Legal Services- Telephone counselors provide legal information and education to tenants. At landlord/tenant workshops, tenants can learn more about Texas housing laws and meet with attorneys about specific concerns. Low-income clients who have defensible eviction cases can be represented in court or helped to mediate an agreement by an HCC attorney . There are no fees for these services. HCC’s pro bono legal program has been cited by the State Bar of Texas for outstanding service.

Thursday, May 15, 2008
11:30 a.m. - 1:00 p.m.
Apartment Association of Greater Dallas
4230 L B J Frwy Suite # 140 (MIdway Rd @ L B J Frwy)
Dallas TX 75244

Cost: $12.50 per person
Includes box lunch and beverage

Reservation/Cancellation deadline: May 13, 2008
No Shows will be billed

Special thanks to our meeting sponsor:
Blakely Witt
Lexy Martin
(972) 288-2106

Time:

4:00pm - 5:00pm

Description:

PSC Annual Business Meeting
4pm
AAGD Camt Training Center
Open to all AAGD Vendor Members
Reservations are not necessary

Time:

12:00am

Description:

AAGD PAC Spring Golf Tournament. Bear Creek Golf Club.
Putting Contest 11:00
Registration 11:30
Tee Time 1:00
Call AAGD 972.385-9091 or email pkelley@aagdallas.com for registration form.

Time:

8:30am - 4:30pm

Description:

The City of Dallas is conducting their Pool School, Which includes testing and certification, for AAGD members

Please bring pencil, calculator and test kit (if you have one) to class

Date: Wednesday May 21, 2008 Time: 8:30 A.M.—4:30 P.M. 7 CEC Credits

Member Cost: $89 (10% Discount to Apartment Academy members) Non-Member Cost: $110
Location: AAGD CAMT Center ( S.E. corner of LBJ & Midway)

Important notice of cancellation must be received in writing prior to event. No shows will be billed.

Time:

12:00pm - 2:00pm

Description:

Annual Volunteer Recognition Luncheon/Officer of the Year award/Annual Business Meeting
12:00 Noon
Hotel Inter-Continental
Call AAGD for reservations 972.385.9091

Sponsored by: Capture the Market, Ram Jack.

Time:

9:30am - 12:30pm

Description:

YOU Are Your Resume...a lesson in business protocol and communication etiquette

Do you judge a book by its cover? In this business world of I-am-my-resume mentality, it is important to present yourself as a polished professional. Business protocol, good manners, civility, and etiquette are as important as ever! Terri’s humorous and theatrical presentation style will put a fun spin on many of these forgotten rules, including:
· Networking for success
· Telephone and e-mail etiquette
· Proper introductions
· Working with the disabled
· Dining etiquette and much much more
Walk away from this session with a polished, professional edge on the competition!!

Speaker: Terri Trainer

Sponsored by RealPage

Terri Trainer began her career in property management 16 years ago and served in such roles as Director of Education, Director of Marketing and the Director of Performance Solutions. Now based in the Dallas/Ft.Worth area, Terri operates Trainer Performance Partners, which provides learner-centered, performance-based education solutions. She is a regular presenter at the National Brainstorming Conference, various Apartment Associations and IREM events across the country. Terri is also a member of the American Society for Training and Development and the National Speakers Association. Regardless of the topic, Terri’s ability to blend quality content and authenticity with her theatrical presentation style makes her sessions both informative and inspirational. www.territrainer.com

Date: 5/28/08 – 9:30 A.M. to 12:30 P.M.

Audience: Management, Leasing, Marketing/Training, Products/Services

Cost: $0 No cost to academy members Cost is $69 per person per seminar if property is Not enrolled in Apartment Academy.
Property enrollment in the Apartment Academy is $550 prepaid or $50 per month for 12 months. With enrollment, any and all onsite employees may attend any and all seminars. Contact AAGD Education Department at (972) 385-9091 for info.

Continuing Education Hour: 3 (CEC)’s

Apartment Academy Program—all held at AAGD Training Center Ste., 140
(Important) No shows will be billed. All cancellations must be in writing prior to event.
Fax to (972) 385-9412 Attn: Karen

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