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Professional Designation Courses

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Throughout the academic year, our top-notch instructors present the following NAA (National Apartment Association) designation courses:  


 
Certified Apartment Property Supervisor (CAPS)
The CAPS program is tailored to meet the unique needs of the multifamily professional in a property supervisory role. The CAPS program was recently re-written to include up to the minute information.

Requirements include completion of all modules, receiving a passing grade on all exams, and having a minimum of two (2) years of multiple properties supervisory experience or a Certified Apartment Manager (CAM) designation and two (2) years of general property management experience. Students have two years to complete the designation process. Upon completing all requirements, candidate submits a designation application to NAA.

CAPS course modules are: Financial Management, Evaluation/Acquisition/Renovation, Marketing, Property Maintenance, Legal Issues, Risk Management, Human Resource Management, and Adding Value with Technology.

CAPS (Certified Apartment Property Supervisor)
September through May (see dates below)
9:00 to 5:00 P.M.
AAGD CAMT Center

Enroll now in the elite National Apartment Association’s CAPS program.  If you have two years of Multi-site experience or a CAM, ARM or RAM designation with two years industry experience, you can qualify as a candidate for this prestigious designation.  Candidates have two years to complete all requirements.  You may test out of two of the eight modules.  Build your success through knowledge and professionalism.

March 20
Risk Management
April 24
Human Resource Management
May 15
Adding Value with Technology

Cost:  Members $1,360
Apartment Academy Members $1,224
Non-Members $1,600
Contact AAGD Education at 972-385-9091

[See current schedule of courses available]

See Education Calendar for dates, costs and registration

Click Here for a 2007-2008 Schedule & Registration Form

[Go Here to Register Now]]


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Certified Apartment Manager (CAM)

To become a CAM, complete all CAM courses and pass all exams, submit and receive a satisfactory grade on an Apartment Community Analysis and have one year of apartment management experience. Students have two years to complete designation process.

CAM course modules are: Management for Residential Issues, Financial Management, Fair Housing, Risk Management, Marketing, Legal Responsibilities, Maintenance for Managers, Human Resource Management, Adding Value with Technology and Community Analysis.

See Education Calendar for dates, costs and registration

Click Here for a 2007-2008 Schedule & Registration Form

[Go Here to Register Now]]


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Certified Apartment Supplier (CAS)
Stand out from the competition with a CAS designation. This program allows suppliers to learn from their customers and increase their professionalism by improving their knowledge of residential property management.

To become a Certified Apartment Supplier, sign an agreement not to solicit in the classroom, complete the three required and one elective Certified Apartment Manager (CAM) courses and pass all exams. Students have two years to complete the designation process.

Required CAS course modules: CAM Marketing, CAM Risk Management and CAM Financial Management.

Choose one elective module from: Management for Residential Issues, Fair Housing, Legal Responsibilities, Maintenance for Managers, Human Resource Management and Adding Value with Technology.

See Education Calendar for dates, costs and registration

Click Here for a 2007-2008 Schedule & Registration Form

[Go Here to Register Now]]


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National Apartment Leasing Professional (NALP)
Today’s leasing professional has greater opportunities, but also greater responsibility and accountability. The NALP designation program teaches skills necessary to become a top-producing professional.

To become an NALP, complete all classes, pass all exams, present a market survey project and have six months experience. Students have one year to complete the designation process.

NALP course modules are: Orientation and Keys to Success, Leasing and the Internet, Telephone Techniques, Leasing Interview and Qualifying, Rental Policies and Procedures, Leasing Demo and Resolving Objections, Legal Aspects and a Market Survey Presentation.

NALP (for Leasing Professionals)

BE THE BEST YOU CAN BE.  Your leasing skills always need to be ready for today’s market challenges.  This National Apartment Association designation program is focused on our needs as a leasing professional and will prepare you for success as a leasing superstar.  Comprehensive training includes:  Keys to Success, Telephone Presentations, Interviewing and Qualifying, Legal Aspects, Fair Housing, Rental Policies and Procedures, Leasing and the Internet, Leasing Presentation, Resolving Objections and Market Surveys.

This program is ideal for those who have recently joined the industry and want to learn while acquiring their experience or as an in-depth refresher for leasing professionals.

Requirements for the designation include completion of the NALP curriculum and fulfillment of 6 months experience.  Candidates have one year to complete all requirements.

Cost:
Members $295
Apartment Academy Members $265
Non-Members $350
Contact Education at 972-385-9091

See Education Calendar for dates, costs and registration

Click Here for a 2007-2008 Schedule & Registration Form

[Go Here to Register Now]]


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Certified Apartment Maintenance Technician (CAMT I and CAMT II)
Maintenance expenses are the single largest controllable element in any operating budget. The CAMT course is designed to give service professionals the knowledge and tools necessary to run an effective maintenance program.

The CAMT I course includes four general and four basic hands-on training modules. Students with five years or more experience or a related license may test out of the four basic hands-on classes in the CAMT I program. CAMT II provides more advanced hands-on training. Students with five years or more experience plus a related license may test out of two classes in the CAMT II program.

To become a CAMT, complete all CAMT classes, pass all required exams and have one year of experience. For CAMT II, you must hold CAMT I certification. Students have two years to complete CAMT I designation and two years to complete the CAMT II designation.

CAMT I course modules are: Overview of Apartment Maintenance, Personal and Property Safety, People Maintenance and Creating a Lasting Impression, Putting the FAIR in Fair Housing, Basic Electric Repairs and Replacements, Basic Plumbing and Replacements, HVAC Introduction and Preventive Maintenance.

CAMT II course modules are: Advanced Electrical, Advanced Plumbing, Advanced HVAC and Advanced Appliances.

Cost:  
CAMT I
Member $500
Apartment Academy Member $450
Non-Member $600

Cost:
CAMT II
Member $500
Apartment Academy Member $450
Non-Member $600

CAMT I.  DON’T MISS OUT ON THIS FANTASTIC DESIGNATION PROGRAM!!!!   It focuses on the needs of the property service team members, including those who would like to move in to maintenance or those who are new maintenance technicians.  Enrollment will enhance and advance your career by demonstrating your commitment to education and higher standards of excellence.  You also build partnerships and network with other dedicated peers.

To become a CAMT I, complete all required classes, pass all required exams and have one year of general property experience.  Candidates with at least five years maintenance experience or a related license/degree must attend the first 3 classes, but may test out of all four of the CAMT I technical courses (Electric, Plumbing, HVAC and Appliance).

CAMT II  To receive this designation, you need to have the CAMT I designation, take all CAMT II classes, and pass all CAMT II exams.  You have one year to complete all CAMT II requirements.

See Education Calendar for dates, costs and registration

Click Here for a 2007-2008 Schedule & Registration Form

[Go Here to Register Now]]


 
Other Programs 
 
The Apartment and Rental Housing Legal Seminars are held every other year, usually in the first quarter, coinciding with changes made to the TAA Redbook. The TAA Lease seminar is typically held every year. Fair Housing Seminars are normally held twice a year, in the fall and in the spring. Hot Topic workshops and seminars are held as the need arises.

See Education Calendar for dates, costs, and registration

[Go Here to Register Now]]

 
More and more apartment owners and investors are asking specifically for NAA designated Certified Apartment Managers to fill their staffing needs. The CAM program focuses on enhancing the skills of the apartment manager, resulting in better managed and more profitable rental properties, improved resident retention rates, increased employee productivity and a more confident, fulfilled employee.
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